TruckProUSA Return Policy

TruckProUSA Return Policy

Things don't always work out the way we want to in life, and we understand that.  Maybe you ordered the wrong part, sold your truck, or just plain changed your mind.  It happens.

When you buy from TruckProUSA, know that if you need to return an item, you can do that and we'll work to make your return as painless as possible. We'll also be as fair as we can during the process.

The following assume that the product is being returned for customer-related reasons only. These do not apply to parts sent incorrectly by TruckProUSA or those damaged in shipping.

You have 15 Days from the date of receipt of the product to notify us if you want to return an unused product. You can email us, call us, or send a carrier pigeon (birds do tend to take a while, so send them early) to request a Return Authorization.  All returns must be authorized or they may be denied.

Items may ship from various locations so we will let you know where to ship the item back to. Do not send it back to our address or the return address on the package unless we tell you to, please.

Once the item is received, it will be inspected.  All returns must be received in as-new condition in order to be refunded. If products have been installed or damaged in any way, we cannot resell them as new.


RESTOCKING FEE:
Returns are subject to a 15% Restocking Fee. Product must be in as-new resellable condition.


RETURN SHIPPING COSTS:
Return shipping is the customer's responsibility.

OUTGOING SHIPPING COSTS:
If an item was sold with "Free Shipping", the original, actual outgoing shipping charges cannot be refunded and will be deducted from your refund.

TruckProUSA

Categories

Select Vehicle

Browse By Brands

Become a TruckProUSA Subscriber

Get on our email list and receive exclusive online offers!

Signup for exclusive online offers!

Can't find what you need? Questions?

Just ask us! ... Use our online email form to submit details on what you are looking for. We will do our best to locate this part for you!

Why Shop From TruckProUSA?

Extensive Selection

Covering all of your truck accessory and performance parts needs.

Top Brands

Check out a list of all manufacturers we carry.

Low Prices Everyday

See it for less? Let us know! Request a price match.

Fast Shipping

See our detailed shipping rates.Easy ReturnsView our policies and procedures.

Superior Customer Service

Find the answers to commonly asked questions.

Secure Web Transactions

All transactions involving personal information are secured through SSL encryption.